full transcript
From the Ted Talk by Will Guidara: The secret ingredients of great hospitality
Unscramble the Blue Letters
Just go with me here. igmaine if the person that checked you into the dentist's office started tnkhinig like this. Imagine if the person that sold you your next car started thinking like this. Or better yet, imagine if everyone on your entire team serttad thinking like this. Because making good products, it's no longer enough. Serving them efficiently is no longer enough. It's how we make people feel that matters most of all. Because I believe we are on the precipice of becoming a hospitality economy.
Open Cloze
Just go with me here. _______ if the person that checked you into the dentist's office started ________ like this. Imagine if the person that sold you your next car started thinking like this. Or better yet, imagine if everyone on your entire team _______ thinking like this. Because making good products, it's no longer enough. Serving them efficiently is no longer enough. It's how we make people feel that matters most of all. Because I believe we are on the precipice of becoming a hospitality economy.
Solution
- started
- thinking
- imagine
Original Text
Just go with me here. Imagine if the person that checked you into the dentist's office started thinking like this. Imagine if the person that sold you your next car started thinking like this. Or better yet, imagine if everyone on your entire team started thinking like this. Because making good products, it's no longer enough. Serving them efficiently is no longer enough. It's how we make people feel that matters most of all. Because I believe we are on the precipice of becoming a hospitality economy.
Frequently Occurring Word Combinations
ngrams of length 2
| collocation |
frequency |
| hot dog |
5 |
| dining room |
4 |
| unreasonable hospitality |
4 |
| people feel |
4 |
| give people |
4 |
| eleven madison |
3 |
| york city |
3 |
| started thinking |
3 |
| size fits |
2 |
| find opportunities |
2 |
| dream weaver |
2 |
| real estate |
2 |
Important Words
- car
- checked
- economy
- efficiently
- entire
- feel
- good
- hospitality
- imagine
- longer
- making
- matters
- office
- people
- person
- precipice
- products
- serving
- sold
- started
- team
- thinking